Track your Order

To track your order on Madchuck (madchuck.com), follow these steps:

1. Log in to Your Madchuck Customer Account:

   • Visit Madchuck's website.
   • On desktop, click on the account icon in the top right corner. On mobile, open the menu and select 'LOGIN'.
   • Log in using your email and password or log in with your Shop account.

2. Navigate to Your Orders:

   • After logging in, go to the 'My Account' or 'Orders' section to view your recent orders.

3. Select the Order to Track:

   • Find the specific order you want to track. Click on it to view more details.

4. Find Tracking Information:

   • In the order details, look for a tracking number or tracking link. This information is typically provided once the order has been shipped.
   • Click on the tracking number or link to view the status and location of your shipment on the carrier's website.

Alternative Methods for Tracking:

1. Using the Shop App:

   • If you used your Shop account to log in, you can also track your order using the Shop app.
   • Open the Shop app on your mobile device.
   • Navigate to the 'Orders' section in the Shop app.
   • Find the specific order you want to track and click on it to view tracking information and updates.

2. Through the Chat on Madchuck.com:

   • Visit Madchuck's website.
   • Use the chat feature located in the bottom right corner of the website, then click on Track my Order option.
   • Provide your order number and email to the chat support team, and they can assist you with tracking your order.

Contacting Customer Support: If you cannot find tracking information or have any issues, you can contact Madchuck customer support at support@madchuck.com for assistance. They can provide you with the latest information regarding your order status.