FREE SHIPPING ON ORDERS OVER $100
For any assistance, please contact us at support@madchuck.com or through any of our channels
For full instructions on how to track an order click on the following link:Click HERE for Instructions to Track your Order
To request a return or exchange, please visit: Mad Chuck Returns CenterFollow the steps provided on the website.--- You can exchange an item as long as the order is not using a final sale discount.For full details on our returns & exchanges policy please visit:Refund Policy
Yes, you can request a size exchange for your shirt. Please visit our returns center on the following link:Mad Chuck Returns Centerfollow the steps to initiate the exchange process. Once we receive your returned item, we will send you the requested size. Make sure to review our returns & exchange policy:Returns & Shipping InformationRefund Policy
For instructions on how to cancel an order, please visit:Cancel an Order Instructions
For detailed pickup instructions click on the following link:Local Pickup InstructionsMadchuck Warehouse421 Av. San Patricio, San Juan, 00921, Puerto Rico**IMPORTANT: Bring "Your Order Is Ready for Pickup Email"***PICKUP HOURS:MONDAY THRU FRIDAY8:30AM-12:30PM2:30PM-5:30PM
We do not offer local pickup in our store. Location for pickup orders is in Madchuck Warehouse.For full instructions, please visit:Local Pickup Instructions421 Av. San Patricio, San Juan, 00921, Puerto RicoBring "Your Order Is Ready for Pickup Email"PICKUP HOURS MONDAY THRU FRIDAY8:30AM-12:30PM2:30PM-5:30PM
Our merchandise is available at different retail stores, for a full list of authorized Mad Chuck stores retail sellers go to:Stores & Locations
Yes, we have different locations in Puerto Rico, for a full list of authorized Mad Chuck stores & retail sellers go to:Stores & Locations
Yes, we have stores in US:For a full list of stores please visit:Stores & LocationsORLANDO - ROMA - The Florida Mall8001 S Orange Blossom Trl, Orlando, FL 32809+1 407-851-6255 MIAMI - ROMA - Dadeland Mall7535 N Kendall Dr, Miami, FL 33156+1 305-665-62
We offer Youth items in the following sizes, subject to stock availability for each product:- 4-6- 6-8- 10-12- 14-16- 18-20Browse our Youth collection in the following link:Youth CollectionIf you have any further questions or need assistance, please feel free to contact us!
Our standard processing time is 1-3 business days. Once your order is shipped, the delivery time depends on the shipping method selected at checkout.We ship via USPS in the U.S., with rates based on weight and size. Expect 3-10 business days for delivery. Orders over $100 get free shipping. We do not offer international shipping at this time. For more information visit the following links:Shipping & Returns Information
Currently, we only ship to Puerrto Rico and the United States. We do not offer international shipping at the moment. For a list of retail stores by country please visit: Stores & Locations
Currently, we only ship to Puerto Rico and the United States. We do not offer international shipping at the moment. For a list of retail stores by country please visit:Stores & Locations
MadChuck accepts returns within 15 days for items in original condition. - We allow returns for defects, wrong shipments, and size issues. - No returns for change of mind, color/style issues, or used/damaged items.- Exchanges only, no refunds.- Customers cover return shipping, except for defects. - Gift cards, and discounted items sales are final.For full information on our policies visit the following links:Shipping Information & Return Policy
You can reach us at support@madchuck.com for general inquiries and returns@madchuck.com for order returns when having trouble using the Return Center. Our customer service team is available Monday through Friday from 9am to 4pm EST. Thank you for shopping with MadChuck!. Follow us at Instagram @mad.chuck